This notice explains how Sleaford Stitchery handles personal data in connection with tailoring appointments, garment remodelling, upcycling projects, and website enquiries.
Subject to applicable law, you may ask for access to your personal data, correction of inaccurate information, deletion in appropriate cases, restriction of certain processing, or objection to some uses. Where processing is based on consent, you may withdraw it for future processing.
To make a privacy request, use the contact details in this notice and describe the information or action you are seeking. We will review the request and respond within the period required by law, or explain if an exception applies.
We retain enquiry, project, and transaction records for a period that reflects the nature of the work, any follow-up fitting or collection needs, and applicable legal or accounting requirements. When records are no longer needed, we delete them or anonymise them where that is practical.
The updated version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we may take reasonable steps to draw attention to it through the website or direct communication where appropriate.
We may collect contact details, project instructions, garment and fitting information, appointment records, payment-related records, correspondence, and any images or notes you choose to provide for assessment or redesign. We may also collect technical data such as device, browser, and usage information when you visit the website.
We receive data from website forms, email, telephone calls, booking arrangements, fitting appointments, and in-person consultations. We may also generate records from our own assessment of garments, project scope, quotations, approvals, and collection arrangements.
We may use essential cookies to support site operation, preference cookies to remember limited settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent depending on their function.
You can manage cookies through your browser settings and, where available, through any cookie notice or preference tool on the website. Blocking some cookies may affect basic site functions or form handling.
We use personal data to respond to enquiries, arrange consultations and fittings, assess garments and materials, prepare quotations, record approvals, carry out remodelling or alteration work, manage collection and payment, maintain business records, improve website performance, and meet legal or accounting obligations.
We may share data with trusted providers that support website hosting, communications, booking administration, payment processing, and record keeping. We may also share project details with suppliers or contractors involved in a specific garment order where that is necessary to complete the work.
We may disclose personal data where required to comply with law, court orders, tax obligations, or lawful requests from public authorities. We may also share information to establish, exercise, or defend legal claims.
